A: For The Carolina Opry Show, Time Warp and The Carolina Opry Christmas Special, we typically have a pre-show that begins about 15 minutes prior to show-time. For these shows, it is generally a safe target to arrive 30 to 45 minutes prior to the show time. For Myrtle Beach Performing Art Series events, we recommend arriving at least 1 hour prior to the stated showtime. As these are not Calvin Gilmore productions, we do not have specific control over the start and finish time of these shows.
A: If you arrive after the curtain has gone up, you will be seated at the manager’s discretion and the specific seats you reserved my no longer be available. Some numbers in our show use very dim lighting and special effects and you may have to wait until these numbers are over to be seated, for everyone’s safety.
A: We see everything from casual to dress. Some patrons are more comfortable in shorts and flip flops and others like to dress up a little for date night!
A: All Calvin Gilmore productions are appropriate and fun for all ages! With our shows you don’t have to choose between a kids activity that is a little cheesy for mom and dad, and a high quality “grown up” experience that is boring for the kids – our shows are some of the best quality you will find in the country and designed for the whole family! Myrtle Beach Performing Art Series Events are third party productions hosted here at the theater, we cannot guarantee that all material will be appropriate for all ages as we have no control over the artist performing.
A: Still photography is permitted in all Calvin Gilmore Productions, however video recording is prohibited. Photo permissions for Myrtle Beach Performing Art Series Special Events are at the discretion of each performer and may vary for each event, listen for the announcement at the start of each performance. Video is prohibited at all special events unless otherwise stated before the performance. The Carolina Opry Theater does not control the regulation of cell phone, audio or video recording device during these performances.
A: The Carolina Opry Theater is a smoke free facility. Outdoor smoking areas have been designated for your convenience.
A: Gift Certificates may be purchased by contacting our call center at (800) 843-6779 or at the theater box office during normal operating hours.
A: We cannot guarantee any particular cast member's performance in any Calvin Gilmore Production. From time to time, there may be unavoidable last-minute changes in casting due to unforeseen circumstances such as illness or injury.
A: Give us a call at 800-843-6779 and a ticketing agent would be delighted to assist you with finding the best seats available for your desired performance date! Call Center Standard Hours: 9am to 8pm M-Sat; 1pm to 6pm Sundays (seasonally).
A: Contact our call center at (800) 843-6779 and we will help verify your order. Call Center Standard Hours: 11am to 7pm Monday - Saturday.
A: Yes, however there is a $3 fee and ticket mailing is only available for locations within the continental United States and Canada.
A: Tickets purchased for all Calvin Gilmore Productions are non-refundable. However, we do offer a liberal transfer and rain check policy for guests that contact us no less than 48-hours prior to the performance and request changes to their order. Contact our call center at (800) 843-6779 for further details. Call Center Standard Hours: 11am to 7pm Monday - Saturday. All ticket purchases for Myrtle Beach Performing Art Series Special Events are final. No refunds or transfers will be issued. No exceptions.
A: Tickets.com, our 3rd party supplier of ticketing, is trying to protect you, our fans, from online computer programs or “bots.” It is just a way to make sure you are a human and not some malicious software.
A: Tickets held at Will Call can be picked up at The Carolina Opry Theater Box Office. The Box Office is located to the left as you enter the lobby from the front of the theater.
A: For most Calvin Gilmore Productions, we offer various pricing tiers as well as special pricing for Children & Students. (See full list of pricing here.) For Groups of 22+ we offer discounted rates. Please contact our Group Sales Department for pricing at 800-633-1508. And don’t forget that we offer tremendous savings via our Multi-Show Package and savings all year long with our Season Pass – check out our Deals Page for more information!
A: Service charges vary based on event and purchase channel.
A: Photo ID may be required to verify identity of guest. Photo ID is required for tickets purchased on promotions including Season Pass tickets, Package tickets, and other reduced price programs.
A: The credit card holder must be present so we can verify identification and prevent potential fraud. No third party can collect tickets on behalf of someone else. If this may cause a problem with your booking please contact the theater directly at 843-913-4000.
A: Yes, the confirmation number, is required to pick up tickets at the theater box office.
A: All of our rows have plenty of legroom – however, our tallest team members have tested the seats and here are their favorites: front row of section B, front row of sections E, F, and G, Row 10 of sections D and H.
A: For guests who are a little smaller we suggest Sections A, B, and C. Our stage is only 3 ft. off the ground – so you will have a perfect view of the stage (without having to crane your neck) from any spot in those areas! We also have padded cushions if you need a little extra height to enjoy the show! Just stop by the Box Office to request one.
A: You can book wheelchair seating on-line but we strongly recommend that you call us at 1-800-843-6779 so that we can tell you about all of our additional options, like Wheelchair Transfer Disability aisle seats, and help you find the best seat for your needs. (See below for more details on transfer seating.)
A: Here is one of the coolest features of our new seating! All aisle seats on the ground floor are Disability Aisle Transfer seats. This means the seat arm raises completely out of the way and the customer can be transferred into our theater seat. Your mobility assistance device will be located in the auditorium as close to your seat as possible without blocking the entrance or exit of other guest, as defined by Code Enforcement. Call us we would be happy to explain more, 1-800-843-6779.
A: Yes, In order to ensure the viewing capabilities of all guests, Calvin Gilmore Theater has a limit of 48″ height, from the theater floor to the top of the head of the seated guest. Any guest that in their sitting position is higher than 48″ may be asked to lower their seating height if possible or to relocate to another area of the theater that does not inhibit the view of other guests. We respectfully request guests to remove their hats – especially you cowboys!
A: The Carolina Opry Theater offers audio clarification devices for guests with hearing disabilities. This service is free of charge. Hearing devices are available in the box office and offered on a first-come, first-served basis.